Privacy Policy

At Liora Nepal, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or shop through our website.

By using lioranepal.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information that you voluntarily provide.

This information may include:

Full name
Phone number
Email address
Delivery and billing address
Order and purchase details
Information provided when contacting customer support

We may also automatically collect certain technical information when you use our website, such as your device type, browser type, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect for purposes including:

Processing and confirming your orders
Arranging delivery of purchased products
Contacting you regarding your order
Providing customer support
Responding to your questions and enquiries
Improving our website, products, and services
Understanding website usage and customer preferences
Preventing fraud, misuse, or unauthorized activity
Complying with applicable legal requirements

3. Cookies

Liora Nepal may use cookies and similar technologies to help our website function properly, remember certain preferences, understand website traffic, and improve your browsing experience.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of our website.

4. Payment Information

When you make a purchase, payment may be processed through the payment methods or payment service providers available on our website.

Payment information may be handled directly by the relevant payment provider. We do not intentionally store complete payment card details unless required by our payment system and permitted by applicable law.

5. Sharing Your Information

Liora Nepal does not sell or rent your personal information to third parties.

We may share information that is necessary to provide our services with trusted service providers, including:

Delivery and logistics partners
Payment service providers
Website hosting and technology providers
Customer support providers
Analytics or website service providers

Information is shared only when reasonably necessary for providing a service, operating our website, fulfilling an order, or meeting a legal obligation.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We encourage you to take appropriate precautions when using the internet.

7. How Long We Keep Your Information

We may retain your personal information for as long as reasonably necessary to process orders, provide customer support, maintain business records, prevent fraud, resolve disputes, and comply with applicable legal requirements.

8. Your Information and Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

If you would like to make a privacy-related request, please contact us using the contact information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. Liora Nepal is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Children's Privacy

Our website is intended for general consumers and is not designed for children to make purchases independently. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

Liora Nepal may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact Liora Nepal:

Liora Nepal
Website: https://lioranepal.com
Email: lioracomfort313@gmail.com
Phone: 9747474568
Address: Bhaktapur