Terms & Conditions
Welcome to Liora Nepal. These Terms & Conditions govern your use of lioranepal.com and your purchase of products through our website.
By accessing or using our website and placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
1. About Liora Nepal
Liora Nepal is an online fashion and lifestyle store offering products including women's innerwear, lingerie, bras, panties, shapewear, sleepwear, loungewear, women's clothing, traditional wear, slippers, men's kurtha, and baby wear.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not violate these Terms & Conditions or the rights of others.
You must not attempt to interfere with the operation, security, or functionality of our website or use the website for fraudulent or unauthorized purposes.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, sizes, colors, prices, and other information displayed on our website are accurate.
However, slight differences may occur due to photography, lighting, screen settings, manufacturing variations, or differences between product batches.
Product availability, designs, colors, sizes, and specifications may change without prior notice.
4. Product Sizes
Customers are responsible for selecting the appropriate size before placing an order. Please carefully review the size guide and the measurements provided on the individual product page.
Sizes may vary between different products and manufacturers. If you are unsure about a size, please contact Liora Nepal before placing your order.
5. Prices
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors, incorrect product information, or other website errors. If an order has been affected by a significant pricing or information error, we may contact you before processing the order.
6. Placing an Order
When you place an order through our website, you are making a request to purchase the selected products.
An order may be confirmed only after the required order information has been received and the order has been accepted by Liora Nepal.
We reserve the right to refuse or cancel an order where necessary, including in cases involving incorrect product information, stock availability issues, suspected fraudulent activity, or other legitimate reasons.
7. Order Information
Customers are responsible for providing accurate and complete information when placing an order.
Please carefully check your name, phone number, delivery address, product, size, color, and other order details before submitting your order.
Liora Nepal is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
8. Payment
Orders must be paid using the payment methods made available by Liora Nepal at the time of purchase.
Payment processing may be handled through third-party payment service providers. Their respective terms and policies may also apply.
9. Delivery
We aim to process and deliver orders within the estimated time provided during the ordering process.
Delivery times may vary depending on the delivery location, courier availability, weather, public holidays, unforeseen circumstances, or other factors outside our reasonable control.
Customers are responsible for providing a correct and reachable delivery address and phone number.
10. No Returns or Exchanges
All purchases from Liora Nepal are final. We do not accept returns or exchanges.
This policy is particularly important for intimate and personal-use products such as lingerie, bras, panties, shapewear, and other innerwear, where hygiene and personal-use considerations apply.
Customers are therefore encouraged to carefully review the product description, size information, measurements, color, and other product details before placing an order.
11. Order Cancellation
Once an order has been confirmed or processed, cancellation may not be possible.
If you need to request a cancellation, please contact Liora Nepal as soon as possible. Cancellation requests will be considered based on the status of the order.
12. Damaged or Incorrect Products
We take reasonable care when preparing orders. If you receive a product that appears to be damaged or significantly different from the product ordered, please contact us promptly with your order details and relevant photographs or other information.
Any resolution in such circumstances will be considered by Liora Nepal based on the specific situation and applicable law.
13. Intellectual Property
Unless otherwise stated, the content on this website, including text, photographs, graphics, logos, designs, product descriptions, and other materials, belongs to or is used by Liora Nepal with appropriate rights.
You may not copy, reproduce, distribute, modify, publish, or commercially use our website content without prior written permission.
14. Third-Party Services and Links
Our website may use or link to third-party services, payment providers, delivery services, social media platforms, or other websites.
Liora Nepal is not responsible for the content, availability, security, or policies of third-party websites and services.
15. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, error-free, uninterrupted, or free from technical issues.
We may temporarily suspend, modify, or update parts of the website for maintenance, security, improvements, or other operational reasons.
16. Limitation of Liability
To the extent permitted by applicable law, Liora Nepal will not be responsible for losses or delays resulting from circumstances outside our reasonable control, including courier delays, technical problems, communication failures, natural events, or other unforeseen circumstances.
17. Changes to These Terms
Liora Nepal may update these Terms & Conditions from time to time. Updated terms will be published on this page and will become effective when posted.
We recommend reviewing this page periodically to stay informed about any changes.
18. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Nepal.
19. Contact Us
If you have questions about these Terms & Conditions, your order, or any of our products, please contact Liora Nepal:
Liora NepalWebsite: lioranepal.com
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
Last Updated: [Insert Date]